Each user can request a maximum of 8 products within 90 days and a maximum of 2 of the same product. Valid only in selected regions.
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Applications can be submitted both anonymously and with a real name. If an anonymous application is submitted, a code is assigned to the individual, and they track the process using a password they choose.
If the complaint concerns a member of the ethics committee/subcommittee, that member cannot see it in the system. This aims to prevent negative consequences such as the destruction of evidence or alteration of the investigation process.